Bring calls, website conversations and business opportunity guidance into one managed AI experience. Capture what matters, ask the right questions and give your team a clearer next action.
An extra pair of hands for every enquiry
Keep enquiries moving, during your working day and after hours.
Your AI agent can answer and find out what the caller needs.
Your AI agent can explain your services using the details you provide.
Your AI agent can capture the request, ready for your team.
Explore capabilities that can support calls, follow-up and daily operations. Use any one, or connect several around your business.
Create an instant demo for yourself or your business.Choose its AI voice, then try an AI talking website or a telephone call.
Start with the pressure you want to remove
Explore all three managed AI services. Each example shows how a conversation can become useful context and a clearer action for your team.
AI Voice Agents
The agent answers naturally, confirms the caller’s need and follows your approved rules for booking, routing or team follow-up.
Caller“I need an engineer this week if possible.”
Buddy“Of course. May I confirm the service and postcode?”
AI Talking Websites
Visitors explain what they need in their own words. The on-page AI clarifies the requirement and prepares a useful handover instead of relying on a long form.
Buddy asks one useful questionHow many locations and callers need to be supported?
AI Business Research Intelligence
Talk through the goal, audience, reach and current barrier. The conversation helps confirm what should be researched and what a useful follow-up should contain.
Dashboard overview
Live activity, searchable call history, transcripts, optional recordings, outcomes and costs stay together. Your team can review what happened and act without rebuilding the story.
How can I help today?
I need a boiler service in North London this week.
Calendar booking confirmedTuesday at 10:30Done
Team SMS alert sentCaller context includedSent
Find the right call quicklySearch and filter by time, agent, number, tags, notes, rating or keywords.
Review the complete contextRead the transcript, summary and outcome, with a recording link when recording is enabled.
See what has already happenedBookings, team alerts and caller follow-ups remain connected to the call timeline.
Illustrative dashboard preview using representative, non-customer data.
What our AI voice agents can do
Give your next caller a next step.
Not another voicemail.
You're with a customer, finishing a job or finally closing for the day. The phone rings. Your AI voice agent can welcome the caller, answer from your business information and capture what matters, while you stay with the work in front of you.
When it's time to follow up, you're starting with a useful conversation, not a name and a missed call.
Create your demo in less than three minutes. Ask it the questions your customers would.
Your caller feels heard, even when you're busy.
Helpful answers guided by your services and rules.
The request, contact details and questions to resolve.
A clearer handover, with your team in control.
Stay present with the customer already depending on you.
Understand what the caller needs, not just who called.
Give your team context they can actually work with.
Your information. Your connections. A helpful next step.
Your agent works with the information you supply and the connections you authorise. It can explain pricing, help with a booking or capture an enquiry for your team. Here's an illustrative cleaning enquiry where a tailored quote is needed.
"I'm looking for weekly cleaning for two offices."
"Bristol. Next month, ideally after our team has gone home."
Answers and actions follow the information and connections you provide.
Share the pricing structure or "starting from" rates you provide, including relevant conditions. For work that needs a tailored quote, collect the details your team needs to price it properly.
With an authorised calendar integration configured for bookings, your agent can check availability and book an appointment. It confirms the booking only after the connected calendar reports success.
No booking connection, or a request that needs a person? Send your team a concise conversation summary with the customer's details, the request and any agreed next step, so they can follow up informed.
Built around your everyday business conversations
From the first enquiry to a change of plan, give callers a helpful response and your team a clearer next step. Your agent follows the information and instructions you provide; bookings, transfers and other connected actions depend on your setup.
Business call answering
You're halfway through a job. The phone rings. Your agent can take the enquiry, collect the caller's details and give your team the context to respond, while you stay focused on the customer already relying on you.
Customer enquiry
"I'm renovating a property. Can someone discuss a quote with me?"
Answers from your information
It's a simple question, but it arrives in the middle of a busy day. Let your agent answer using your services, coverage and opening hours, with clear instructions for questions that need your team's judgement.
Customer question
"Do you cover my postcode, and do you offer weekend appointments?"
After-hours enquiries
The doors are closed. Someone is planning tomorrow. Your agent can explain your opening hours and capture what the caller needs, so your team has a useful starting point when they're available to respond.
After-hours request
"Could someone call me tomorrow afternoon about your services?"
Appointment enquiries
A caller has a day in mind. Your team needs the details. Gather the service, preferred time and contact information in one conversation, keeping the request distinct from a confirmed booking until a connected action succeeds.
Appointment enquiry
"Could I come in next Thursday morning for a consultation?"
Handover guidance
Something has changed. The caller needs more than a standard answer. Give your agent guidance for complaints and unusual requests, so it captures the concern and explains the next step without promising something your team hasn't agreed.
Request for the team
"My requirements have changed. I need to discuss this with someone."
Multilingual conversations
The caller knows what they need. Help them find the words. Choose automatic language handling or one selected language, and test a supported voice setup that lets your customers explain themselves more comfortably.
Example in Spanish
"Hola, me gustaría saber más sobre sus servicios."Clear call summaries
The call ends just as your next job begins. A concise email recap helps your team pick up the thread: who called, what mattered and what was agreed, without searching through repeated dialogue or guessing the next action.
Detail worth keeping
"Please call after 2pm. I'll have the measurements ready then."
Personalised voice and tone
Before a caller explains what they need, they hear your greeting. Choose a voice and style that feel right for your business, then test real customer questions and refine the instructions as your services change.
Example business greeting
"Thanks for calling Oak & Field. How can I help you today?"
Call visibility
A busy day leaves conversations at different stages. Bring call records, available summaries and outcomes into view, so your team can review what happened and decide which enquiries need a response next.
Your team's view
"Which enquiries still need a response from us?"
Enquiry qualification
A new customer is interested, but a name and number only tell half the story. Your agent can ask the questions you approve about the service, location and timescale, helping your team prepare a relevant response instead of starting the conversation again.
New business enquiry
"We need regular cleaning for two offices. Could you discuss a quote?"
Better callback requests
Your customer has meetings too. Capture why they called, how to reach them and when a response would suit them. Where time zones differ, clarify the intended time, so your team receives a useful preference rather than an ambiguous "tomorrow afternoon".
Callback preference
"I'm in meetings this morning. Could someone call me after two?"
Existing customer support
A delivery needs moving. A customer wants to change an appointment. Let them explain the request while your team is busy. Your agent can capture the reference, the change and the reason, without claiming to have altered a booking or order it cannot access.
Customer change request
"Our delivery is due on Friday. Can we discuss moving it to next week?"
Ask the questions your customers ask. Try a service enquiry, check your opening hours or explain an unusual request. Hear how your agent responds using the business information you provide.
Create your demo in less than three minutes. Then put it to the test with your own customer questions.
What our customers think
These testimonials come from people and teams Business Support Buddy has supported. Their experiences show how an AI Voice Agent can protect time, keep enquiries moving and give the right person clearer information to act on.
Different businesses, one consistent priority. Every caller should receive a professional first response and every business should receive a clearer next step.
Calls covered when work comes first
From field work and reception pressure to after-hours enquiries, these customers value having every important call captured with useful context.
“When I am on a job I cannot answer. The agent takes the call, gets the job details, and sends it straight to me.”
“Emergency calls are picked up quickly and my team gets the transcript immediately so nothing is missed.”
“Every enquiry is logged in the same way and sent to our admin inbox right away. It keeps our intake consistent.”
“I study and take cleaning jobs on the side. The agent answers every enquiry so I do not miss paid work.”
“If someone calls after we close, the agent still answers and sends us the enquiry right away so we can respond the next working time.”
“When reception is busy the agent answers for us and sends the transcript right away so we can book the patient.”
“The agent answers evening calls, texts us for urgent issues, and sends everything else by email so it is ready to action.”
“Client calls are always answered. Our techs receive the transcript right away so they can triage and assign faster.”
“We forward different lines to the agent. Every call is logged and we can see which location it belongs to.”
“We point campaign numbers to the agent. Every lead is answered and we get the details right away in the inbox.”
“Callers are always greeted kindly and our team receives the summaries right away so volunteers can respond in working hours.”
“We receive calls from different regions. The agent greets them, captures the details, and our team gets the transcript immediately.”
“When service is busy, nobody can step away to answer. The agent takes booking and event enquiries and sends the details straight to our team.”
“Our technicians cannot stop work every time the phone rings. The agent captures the vehicle, issue and contact details so reception can call back properly.”
“During client meetings and filing deadlines, calls used to go unanswered. The agent collects the reason for the call and sends a clear summary so we can prioritise it.”
Built around busy lives
These customers use their AI Voice Agent to create a professional first response while balancing employment, client work, appointments and growing businesses.
“I am at work when most people call. The agent takes every enquiry for my business and sends it to me right away.”
“The business is already running but I still have a job. The agent makes us sound established and captures every lead immediately.”
“Brands call when I am at work. The agent collects the brief so I can respond in the evening with everything I need.”
“Customers sometimes call about orders when I am working. The agent answers, collects the order details, and I fix it later.”
“When I am with a client I cannot pick up. The agent takes the call, helps with booking, and I get the details right away.”
“I do small jobs at weekends. The agent answers weekday calls and sends me the lead right away so I can book them in.”
“I use one number for work and for my side business. The agent filters callers so only real enquiries reach me.”
“I support clients part time. If I am on another call the agent answers for me and forwards the message right away.”
Time protected, priorities clearer
Call screening and structured summaries help these customers protect meetings, travel and focused work while keeping important opportunities visible.
“I do not pick up unknown numbers. The AI Voice Agent answers, finds out the reason, and I call back the important ones.”
“My phone stays on silent. The agent talks to callers and I only follow up on the ones that matter to me.”
“I am in calls most of the day. The agent captures who called and why so I can call back in order of priority.”
“I travel for work so I miss signals. The agent answers and sends me the transcript right away so I can reply when I arrive.”
“I need long periods of focus. The agent greets callers, captures the purpose, and I follow up with the right people at the right time.”
“I work in blocks so I do not take random calls. The agent answers for me and I review all messages at the end of the block.”
“I am on work calls all day. The AI Voice Agent filters calls for my own business so I only spend time on warm leads.”
“I let the AI Voice Agent take every call. I get the name, number, and reason right away and I only respond to the ones I want.”
Support shaped around your working day
Tell us about your business, then talk, type or call your personalised AI agent. Invite your team to try real customer scenarios before deciding on your next step.
Managed outbound AI calling
Choose the business moment that needs a faster response. We configure the approved message, timing, retries, opt-outs and handoff so every completed call gives your team a clear next action.
Lead follow-up
The agent calls new enquiries using approved qualification questions, captures fit and urgency, then sends the right next action to your team.
Appointment reminder
The agent contacts customers within your approved calling window, confirms attendance and follows the agreed route when somebody needs to reschedule or ask for help.
Renewal
The agent delivers your approved renewal or reactivation message, captures the customer’s intent and routes the reason to the right person for follow-up.
Payment or customer update
For due-balance reminders or service changes, the agent communicates only the approved message, records the response and alerts the appropriate team when support is requested.
Illustrative flow. Exact scripts, timing, retries, opt-outs and handoffs are configured around your approved process.
Ready for action
Key details, the response and the agreed next action delivered by email.
Optional SMS or inbox notification when an urgent or sales-ready response needs attention.
Dashboard, webhook or CRM delivery when that route is included in your setup.
We will shape the conversation, guardrails and delivery route around the way your team already works.
Plan my lead follow-up workflow View voice agent pricingAI-Powered Business Growth
Define the businesses you want to reach, research available public information by business type and location, create prospect-specific email-sequence previews and keep the final campaign decisions visible.
Campaign journey
Offer, audience and campaign goal.
Business type, location and filters.
Tailored first email and follow-ups.
Sender, schedule and stop rules.
Research and campaign preparation do not guarantee replies, meetings or commercial outcomes.
Talk naturally about the leads, referrals, contracts, contacts, growth barriers or guidance your business needs. The voice assistant adapts to your answers, identifies what matters and helps you confirm a clear opportunity request.
Your goal, target audience, reach, challenges and desired outcome become clearer as you talk.
Business Support Buddy designs voice-led websites around your business, audience and approved information. Visitors can speak naturally instead of working through long forms. The on-page AI asks focused questions, captures useful context and prepares a structured enquiry your team can review and follow up.
Conversation, layout, tone and calls to action are shaped around your brief rather than added as an afterthought.
Help visitors understand the relevant route, capture their intent and make the next action easier to follow.
Mobile-first layouts, live captions and multilingual options can be considered around the needs of your audience.
Enquiries can be prepared for email, supported booking flows, routing or other agreed integrations.
We can prepare a talking website concept from your brief so you can experience the conversation, layout and visitor journey before choosing how you would like to proceed. Delivery timing, integrations and the final scope are confirmed around the requirements.
Illustrative call-to-handover story
This representative example shows what a configured AI Voice Agent can create from a routine enquiry. The questions, routes and actions are agreed with you; the final outcome depends on the call and your setup.
“I need a boiler service in North London this week.”
One natural starting point gives the agent enough context to ask the next useful question.
Booking, routing or escalation rules can then be applied when they are part of the configured flow.
SummaryNeed, location and timing together
Requested actionReview appointment availability
DeliverySend to the selected team channel
For the callerExplain the need onceDetails can be confirmed back before the call ends.
For the teamStart with usable contextService, location, timing and the requested next step stay together.
For the businessKeep intake consistentCalls can follow the agreed routing, booking, notification and escalation rules.
Core benefits
Business Support Buddy can guide callers through your approved questions, confirm useful details and deliver the result through the workflow you choose. This comparison shows the change in process, not a guaranteed performance result.
The call reaches a busy momentThe caller may need to try again or leave a message.
Useful details sit in separate placesNames, service needs and urgency can be split across notes or inboxes.
Follow-up starts by rebuilding contextA teammate first works out what was asked and what should happen next.
The caller is guided naturallyApproved questions cover the contact, service, location and urgency details you need.
Key information is confirmed onceThe agent checks the important details before creating the handover.
The selected team receives one recordA summary, message, booking request or alert can be delivered through the configured route.
Your workflow stays in control
Exact availability and behaviour depend on the provider, integrations and rules chosen for your implementation.
AI Business Call Answering
Your main line or selected campaign number can feed an approved call flow that captures useful details, applies the right action and gives your team a connected handover. This representative example shows the experience without promising an identical result across calls.
Property service enquiry
Incoming callThe caller explains the service need.
Concise intakeRequired details are asked and confirmed.
Approved actionThe configured booking or routing rule is applied.
Team handoverContext and the requested next step stay together.
Caller-facing view
Caller “The communal hallway lights have failed at our Bristol property. We need an electrician this week.”
Buddy “I can capture that. Is there an immediate safety risk, and who can provide access to the building?”
Caller “There is no immediate risk. Our property manager can provide access.”
Clear confirmationThe caller hears what was captured and the approved next step.An optional caller SMS can repeat that next step or share an approved booking or company link.
Team-facing output
Approved actionSend an appointment request to the electrical team.A supported calendar slot, booking link, transfer or escalation can be used when it is part of the agreed setup.
Illustrative personal and solo-worker use case
See one possible call-screen flow for an unknown number. Buddy can ask approved purpose questions and prepare context for your decision. It does not establish a caller's identity or provide security verification beyond the questions and routing rules you configure.
Example call-screen story
Incoming call
Buddy Hello. May I ask your name and what you need help with?
Caller Jordan. I need to move tomorrow's cleaning visit and can speak after 4 pm.
Priority summary
Choose the next step
Unknown caller arrives
Approved purpose check
Priority summary captured
Human-controlled next step
Practical outcome: see the name given, stated purpose, timing, and requested next step before deciding how to respond.
Managed setup with clear ownership
You do not need to write prompts or design call logic alone. We translate your approved knowledge, priorities and operating rules into a working agent, then keep changes inside an agreed review process.
You shareBusiness rules and priorities
We configureKnowledge, voice, routes and integrations
Together approveRealistic tests and fallback rules
We improveAgreed outcomes and approved content
How your launch takes shape
The process stays practical. We agree what the agent needs to know, test a real flow against realistic calls, then connect the approved version and refine it through reviewed evidence.
We map the callers you expect, the information to capture and the outcomes your team wants to receive.
Realistic test calls expose unclear answers, awkward wording and routing gaps before the approved flow is connected.
We connect the selected number and destinations, then use reviewed calls to propose focused changes for approval.
Test caller signal“We are opening two offices in Leeds and need a site survey next month.”
Configured handoverCommercial enquiry ready for team review
Representative non-customer data. The final fields and actions follow your approved configuration.
Multilingual calling
Our AI models can be configured to greet and support callers in multiple languages. During onboarding, our AI experts set up language handling, fallback behavior, and any language specific compliance or consent lines based on your business requirements.
Common languages available on request. We tailor greeting, intake, and FAQs to your terminology.
Detect caller language or offer a short prompt to choose, then continue the call in that language.
Consent and required notices are localized as needed, with transcripts delivered in your preferred language.
Simple, usage-based pricing
Choose a planning shortcut or enter your own minutes and budget. The estimate updates from the same published voice and optional SMS rates shown below.
Voice usage rate$0.49 per minuteUSD, pay as you go
Monthly planning tool
AI Voice Agents answer with a friendly greeting, capture details, answer FAQs, and book appointments. After each call you receive an email transcript and optional recording link.
Set escalation rules, business hours, and consent settings for recording. Use multiple AI Voice Agents for different brands or departments from one dashboard.
Business Support Buddy configures and optimizes your agent. We design call flows, add FAQs, connect calendars, and keep improving results based on transcripts and metrics.
Human and AI handoff map
Buddy can follow approved questions, information, and routing rules. Your team remains responsible for exceptions, sensitive situations, advice, and decisions. This is a support model for people, not a replacement for them.
Repeatable enquiry
Priority signal detected
Buddy does not assess emergencies or make safety decisions.
Nuance or discretion required
Your instant AI agent demonstration
Create your instant AI agent demo for yourself or your business. Give it a name, preview its voice and add what it should know. Then talk, type or call to hear it in action. Invite your team to act as customers, ask real questions and see how your agent responds.
Instant AI Agent DemoStart online whenever you are ready. No meeting to book.
A concise source of truth for the conversation, built from information you approve.
See how an agent could move from a natural greeting to a controlled handover without going outside the approved purpose.
A structured summary turns the conversation into useful context, so the next person does not have to start again.
A transcript can accompany the summary when it is included in the configured workflow.
The same approved conversation can finish with a different operational result depending on your rules and connected tools.
The agreed time is recorded and confirmation is sent through the configured channel.
An urgent or exception-based request reaches the right person with the captured context.
Designed for an informed review. Every artifact is illustrative. Exact wording, channels, integrations and outputs depend on your approved information and configured setup.
Create an AI agent demo using your personal or business details, then hear how it responds to the situations you want to try.
Instant AI Agent Demo Explore AI voice agent capabilitiesClear answers before you decide
Explore the practical questions businesses and individuals ask about setup, call handling, pricing, privacy and connected workflows.
Need a setup-specific answer? Exact call routes, data handling, integrations and regional requirements are confirmed against your intended workflow before activation.
How the service is prepared and connected to your existing call setup.
Your mobile or business number can be forwarded to a configured agent. It greets callers, asks the approved intake questions, filters obvious spam and follows the agreed transfer or callback route. Email transcripts and optional SMS summaries can be included in the setup.
Business Support Buddy handles discovery, conversation design, approved FAQs, routing, calendar rules and testing. You review the information, tone and handoff boundaries before the agent is used for live calls.
You can normally forward an existing number or use a new number where the required number type and region are supported. Porting and local or toll-free availability are checked during setup.
Multilingual greetings and conversation flows can be configured for the languages required. Language coverage, fallback behaviour, translated business information and any recording notice are reviewed during setup.
What the agent captures, what it can say and how callers reach a person.
A typical intake can capture a caller's name, number, email, reason for calling, required service, location, preferred time and urgency. We can configure additional questions when they are necessary for your workflow.
Rules and intent checks can filter obvious spam and briefly verify unknown callers. The questions, allow-list and routing response are agreed during setup so genuine callers still have a clear route forward.
Where the connected call route supports it, the agent can attempt a warm transfer using approved availability and escalation rules. If nobody is available or the transfer cannot complete, it can capture callback details and send the configured alert or handover instead.
An approved caller list and urgency rules can route selected callers to a priority number or fallback. The agent is not an emergency service, so anyone needing emergency assistance should use the appropriate local emergency number.
The agent is configured to use approved business information, FAQs and conversation boundaries. If a question falls outside that knowledge, it should not invent an answer. It can explain that it cannot confirm, capture the question and use the agreed human handoff or follow-up route.
Answer timing and simultaneous call capacity depend on the selected telephony provider, number, region and configuration. Expected capacity, overflow behaviour and fallback routes are confirmed for your proposed setup before activation.
Published usage rates and the items that can change the final cost.
The published voice usage rate starts at $0.49 per minute and unused minutes roll over while the account remains active. The exact included functions and any number, messaging, integration or third-party charges are confirmed against the selected setup before activation.
Optional SMS is currently priced at $0.10 per message segment for each recipient. Caller follow-up and team alerts are optional, and the estimator shows how recipients and estimated call volume affect the total.
Number type, destination, SMS use, call duration, integration work and third-party platform charges can affect the total. We scope these items before activation so the proposed workflow and expected charging route are clear.
Recording choices, disclosure and how information routes are agreed.
Access, delivery, retention, export and deletion options depend on the selected platform and connected workflow. During setup, we confirm who needs access, where information should be sent and which retention and deletion route applies.
Recording is optional. If it is enabled, the notice or consent flow must be agreed for the intended countries and use case. Recording and disclosure rules vary by jurisdiction, so the organisation using the service remains responsible for confirming applicable requirements and obtaining legal advice where needed.
They are confirmed during setup, before live use. The agreed approach should cover the systems involved, the information being captured, who can access it, how long it is needed and how a deletion request is handled.
Calendars, business systems and what happens when a direct connection is not available.
Google Calendar or Outlook booking can be scoped where the required account permissions and workflow are supported. Availability, booking, rescheduling, reminders and confirmation rules are tested against the selected calendar during setup.
Webhook delivery and selected CRM or help desk connections can be scoped. The fields, authentication, permissions and destination are reviewed first, and availability depends on the system, account plan and access it provides.
We confirm integration availability during discovery. If a direct connection is not suitable, we can assess an approved webhook, email, dashboard or manual handoff so your team still receives the necessary context.
Yes. Approved FAQs, questions, tone, routing and handoff rules can be reviewed as the business changes. The update path and testing process depend on the managed setup and connected systems.
Fewer missed calls. More useful website enquiries. A clearer path from opportunity to follow-up. Tell us what needs to work better, and we will help you explore the right workflow.
Explain what you need in your own words. Buddy captures the details for our team to review.
Prefer a conversation? Talk through your requirements and give our team useful context for follow-up.
Share your goals or an account question. Our team reviews your enquiry and responds with relevant next steps.
Tell us what you want to achieve or where you need help. All fields are required except your message.
Your enquiry helps us understand your needs before recommending a service or connected workflow.
This usually takes just a moment.
Choosing the right support
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